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PMD question for you guys related to warranty

It comes down to this, its very simple. When you buy a PMD at $275 you are buying an insurance policy so to speak.
The manufacture is not taking advantage of anything. Its just SOP to have a "buy in" to get the best price. Then as warranties come in they honor them simple as that, SOP. Everything in the auto parts world works this way.

So your not happy they don't require you to mount PMD on the IP?
Were not talking about a GM product here. Flight Systems can do what they like. As far as OEM standards go's, Only reason IMO GM and Stanadyne never authorized remote mounting was because they dug their hole so deep that no way in hell could they admit they were wrong all those YEARS!. They would have been in court in about one second flat afterwards. I am shocked there was never a class action law suit against GM and Stanadyne. I mean come on a one ton dually truck with 20K#'s in tow down a steep grade loosing the engine will kill people and families that get plowed into due to lose of brakes and power steering. They have know about the problem since before 1994, Again just shocked there were not many deaths due to this problem.
 
Burning oil said:
It comes down to this, its very simple. When you buy a PMD at $275 you are buying an insurance policy so to speak.
The manufacturer is not taking advantage of anything. Its just SOP to have a "buy in" to get the best price. Then as warranties come in they honor them simple as that, SOP. Everything in the auto parts world works this way.

So your not happy they don't require you to mount PMD on the IP?
Were not talking about a GM product here. Flight Systems can do what they like. As far as OEM standards go's, Only reason IMO GM and Stanadyne never authorized remote mounting was because they dug their hole so deep that no way in hell could they admit they were wrong all those YEARS!. They would have been in court in about one second flat afterwards. I am shocked there was never a class action law suit against GM and Stanadyne. I mean come on a one ton dually truck with 20K#'s in tow down a steep grade loosing the engine will kill people and families that get plowed into due to lose of brakes and power steering. They have know about the problem since before 1994, Again just shocked there were not many deaths due to this problem.
Click to expand...

They sell third party insurance such as Square Trade on electronics all the time. This is on top of the manufacturers warranty. IMO the manufacturer should offer this as an option with each sale, as opposed to you standing in a as a bulk sale intermediary.

If their product was designed well, there should be no need for the lifetime warranty. The present value of the years beyond 10 become minimal. I threw in the comments about IP mounting to illustrate a point. If they were mounted to the IP, they will fail. Would be funny how Flight Systems dealt with that.
 
They are offering that in a since (Square trade). If you want to buy the PMD and install yourself, great you get a two year warranty. If you want to pay (what should be very minimal) to have it installed by a pro you get a lifetime warranty.

We are taking about an electronic device here too. No mater how well its designed there will be failures.

So what warranty time period is sufficient for for a $275 PMD? The thing is designed well as time has proven. Or are you saying they should give a lifetime warranty at the $150 price? because its designed well?
 
OH! and just reading the fine print. The labor to install the PMD up to $40 will be reimbursed if invoice is supplied.
Im waiting on official word if it will be a transferable warranty.
 
OK did not know I would here back so quick.

As long as you pass that all important receipt to the new owner it is transferable, Yay.
Warranty follows the truck.
 
Burning oil said:
They are offering that in a since (Square trade). If you want to buy the PMD and install yourself, great you get a two year warranty. If you want to pay (what should be very minimal) to have it installed by a pro you get a lifetime warranty.

We are taking about an electronic device here too. No mater how well its designed there will be failures.

So what warranty time period is sufficient for for a $275 PMD? The thing is designed well as time has proven. Or are you saying they should give a lifetime warranty at the $150 price? because its designed well?
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Leroy, this is not really my issue. My question to you was whether they are charging you for the insurance on the inventory you buy, or are they selling it separately on each and every purchase? If it's the former, you're bankrolling the premium for an unknown risk. I would be asking Flight Safety for their data on failures. When you get it, please post it here.

I am a bad candidate for insurance on a product like this. If the PMD does fail, then you're facing down vehicle time while making a claim and waiting for a replacement, or you already have a second spare PMD to plug in and go. I like the latter solution a lot more.
 
For a lot of you guys that own multiple trucks and already have 1 or 2 spares laying around it might not be a good deal. But it's not like Leroy should stop selling heat sinks because you are set.

But for people that don't own a new spare yet, a no brainer. Say I give in on my no ds4 rule and buy a ds4 truck with no spare. If I buy the lifetime, have it installed and keep the original as my back up. Then when the new one dies, I plug in my old one and send of the lifetime warranty one. When the new one gets back I remount it and good to go, with my old "spare" in stand by.

Somebody mentioned shipping costs. So what- you'll pay that when you buy a new one anyways - at full price- more than the cost of the warranty.

Leroy can't tell you to make a fake receipt, he could get in trouble, but I think my AZ friend figured that part out by himself...

My truck equipment shop did millions every quarter in sales, think I had some fancy receipt? Please. $40 rebate on install charges? Let's see, that means $40 off the price so $235 in the end for lifetime warranty.

If you don't believe in lifetime warranty starters, alternators, etc then ok. But if you spend more for those parts (you do whether or not you know it) it's kinda of a no brainer.

Maybe I look at it differently because of managing fleets, some small, some large. But free replacement has to be cost averaged. And for anyone not having a spare yet...easy decision.
 
Another thought, the LT warranty will not negate the fact that an owner still need a KNOWN WORKING SPARE PMD.
The spare will be needed during the exchange.

All it will do is the PMD can be exchanged and never have to spend a dime, other than the install fee which is reimbursable also. Since I am assuming that the reinstall have to be done by a pro again.
 
Yes it has to be reinstalled by a pro, but thats refundable up to $40. If you can't find a shop willing to do it for $40 keep looking :)
 
Burning oil said:
OH! and just reading the fine print. The labor to install the PMD up to $40 will be reimbursed if invoice is supplied.
Im waiting on official word if it will be a transferable warranty.
Click to expand...

I personally have been screwed at may shops in my local area. Between damage to my vehicle, using garbage parts to just piss-poor work I don't trust anyone. The only time my vehicles go to any shop is for inspection only.

We do have a Diesel shop about 1.25 hours one-way who I do trust to work on a 6.5L. However they have a strict policy on "customer" parts. A lot of shops are going to this mentality. I also don't think they would change a PMD for only $40. Especially if the owner elected to keep it on the IP.

I purchased a Stanadyne PMD many years ago for $300 or so when I was in a pinch and had no issues through selling the rig. I cant remember if there was a warranty with it, mights have only been 1 year. Obviously even at $275 the labelled DTech PMD is still cheaper than the Stanadyne with a better warranty (2 years). I did always have a good spare after my first incident.

The real benefit is if someone DID have an "in" with a local shop who wouldn't charge an arm and a leg for installs. Being in NY that's few and far between (lots of scheisters here....sp?)
 
Have your shop of choice buy the PMD from me then? Like I said they are not the ones going to be warrantying the part! If they are not willing to install "customer" parts with no risk to them for a warranty claim anyway then take it somewhere else.
You guys are making such a simple thing seem like its the end of the world.

Even with a lifetime warranty never install a PMD on the pump anyway. Its the old saying "just because you can doesn't mean you should"
 
Diesel Slug, it's scheister if you want to use the New Yawk yiddish vernacular. If you want to use the other lower 47 States, it's shyster.
 
I got one of your flight systems a long time ago and a remount kit haven't had a single problem sense
still have the gray one on the pump that they wanted to charge me hundreds of dollars to check to verify that it was bad I told them to pound sand that by spending that much money I was just paying for a new one
 
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