firefox updated then crashed instinly. i need help with this again, i can get IE to work sometimes. i have macafee, malwarebytes anit male ware, and super anti spyware. no scans make it work. this is the email i got from firefox:
Dear Firefox user,
Some time ago you submitted a crash report and asked us to contact you when we had more info about Firefox crashing when you try to start it.
We suspect that your crash was caused by malware. You may have had this malware on your computer for a while and not noticed (it causes unusual search behavior) but it causes the latest version of Firefox to crash. You can read more about it here: http://www.microsoft.com/security/portal/Threat/Encyclopedia/Entry.aspx?Name=Trojan:Win32/Sefnit.A
Unfortunately, this particular piece of malware uses random names and stores itself in random locations on your computer so we are unable to give you steps to remove it yourself. We recommend that you update your virus scanner software and follow the suggestions on our support site: http://support.mozilla.com/kb/Is+my...sult+of+malware#w_how-do-i-get-rid-of-malware
Dear Firefox user,
Some time ago you submitted a crash report and asked us to contact you when we had more info about Firefox crashing when you try to start it.
We suspect that your crash was caused by malware. You may have had this malware on your computer for a while and not noticed (it causes unusual search behavior) but it causes the latest version of Firefox to crash. You can read more about it here: http://www.microsoft.com/security/portal/Threat/Encyclopedia/Entry.aspx?Name=Trojan:Win32/Sefnit.A
Unfortunately, this particular piece of malware uses random names and stores itself in random locations on your computer so we are unable to give you steps to remove it yourself. We recommend that you update your virus scanner software and follow the suggestions on our support site: http://support.mozilla.com/kb/Is+my...sult+of+malware#w_how-do-i-get-rid-of-malware
