Cumminalong
Doghouse Diesel Performance
Okay, let me say that FASS is extremely easy to deal with on warranty work.
I call, talk to tech, describe the problem, I get parts sent.
FASS ALWAYS refers issues to the vendors. Specifically the selling vendor of the product. Why? Because most of the time issues get resolved right there.
What I'm guessing, is that your "vendor" was not an authorized vendor or was on their black list....or you bought it on ebay.
Who was the vendor? Did they charge you the MAP price? Were they an actual vendor with DPP? My guess is NO, it was likely some guy slinging parts from his bedroom that had a wholesale account with one of the WD's and never even installed one before and couldn't answer squat.
http://fassride.com/FindADealer/tabid/96/Default.aspx
And, let me direct your attention to....
http://fassride.com/CustomerServices/PolicyProcedures/tabid/82/Default.aspx
As for being duped.....I have a funny feeling that is more due to perceptions and forum lore than anything else.
And you're right, I did shut him off. My thread was about a vehicle build, in multiple systems, lots of fabrication, lots of different parts. I WAS NOT going to allow it to be turned into another rant about fuel filters and how the evil empire of FASS and AirDog are tricking people.
Just like this topic, you're looking for straws to pull to achieve your end goal. You're looking for someone that is sympathetic to your cause. You had a grand total of like 19 posts on CF and 16 of those were bashing FASS and AirDog. When you see you're not getting anywhere on it, you turn it into a personal attack or try to bring up something stupid like the current administration or some crap.
You realize the hole is getting deep here, right?
I call, talk to tech, describe the problem, I get parts sent.
FASS ALWAYS refers issues to the vendors. Specifically the selling vendor of the product. Why? Because most of the time issues get resolved right there.
What I'm guessing, is that your "vendor" was not an authorized vendor or was on their black list....or you bought it on ebay.
Who was the vendor? Did they charge you the MAP price? Were they an actual vendor with DPP? My guess is NO, it was likely some guy slinging parts from his bedroom that had a wholesale account with one of the WD's and never even installed one before and couldn't answer squat.
http://fassride.com/FindADealer/tabid/96/Default.aspx
And, let me direct your attention to....
http://fassride.com/CustomerServices/PolicyProcedures/tabid/82/Default.aspx
As for being duped.....I have a funny feeling that is more due to perceptions and forum lore than anything else.
And you're right, I did shut him off. My thread was about a vehicle build, in multiple systems, lots of fabrication, lots of different parts. I WAS NOT going to allow it to be turned into another rant about fuel filters and how the evil empire of FASS and AirDog are tricking people.
Just like this topic, you're looking for straws to pull to achieve your end goal. You're looking for someone that is sympathetic to your cause. You had a grand total of like 19 posts on CF and 16 of those were bashing FASS and AirDog. When you see you're not getting anywhere on it, you turn it into a personal attack or try to bring up something stupid like the current administration or some crap.
You realize the hole is getting deep here, right?
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