dreaded blue screen

[trouttrooper]

HP Pavillion ZV6000 XP Home

So this morning the HP laptop blue screened me on startup. It flashes too quick for me to read the whole thing. I can boot in safe mode and not get a blue screen. I tried a system restore while in safe mode but it blue screened on restart.

I don't have anything fancy loaded on, and haven't done anything out of the ordinary. Only thing I've done is upgrade the memory about 3 months ago, at that time I had to upgrade BIOS to get the new memory chip to work. I had to take the whole friggen computer apart to upgrade the memory, so I cleaned out all the dust from the boards then too. I did notice it did a number of windows updates lately and wonder if that has anything to do with it.

Any thoughts? I recently just reloaded XP on my desktop and wonder if I just need to do that to the HP as well. The HP has been virtually flawless since I got it so this is rather frustrating.

 

[SfcJones]

If it blue screen you are start up in safe mode.....that would indicate a hardware issue that doesn't need any drivers loaded up. Since you added more memory I would suspect that. If you knew what type of memory you installed, go to crucial.com and input you laptop info it will tell you what type should have been used. If you have used the correct memory it may be bad or installed wrong. You can enter your bios to see this. It is rare to find bad memory but it does happen. It could have also went bad since you installed it. Laptops are for the most part supposed to have access doors for memory. I would install the old memory and see if the blue screen goes away. If it turns out the memory is good.....I would look at refortmatting the HD and doing a clean install of the OS.

 

[trouttrooper]

The memory is good. The designers of the Pavilion were morons. 2 memory slots for upgrading, one is easily accessible. The other is buried inside under the keyboard which takes a 52 step process to remove.

Since I can run in safe mode that should mean there's no physical hardware issues right? Should just be a software problem that a clean install can fix?

thanks for the help

 

[SfcJones]

The memory is good. The designers of the Pavilion were morons. 2 memory slots for upgrading, one is easily accessible. The other is buried inside under the keyboard which takes a 52 step process to remove.

Since I can run in safe mode that should mean there's no physical hardware issues right? Should just be a software problem that a clean install can fix?

thanks for the help

most hardware are not loaded in safe mode. only the bare drivers fro the video, mouse, keyboard are loaded. if you want network support , you have to tell it to go to safe mode with network support.

 

[trouttrooper]

Can't explain it, but uninstalled AVG while in safe mode and haven't seen a blue screen since.

 

[SfcJones]

Can't explain it, but uninstalled AVG while in safe mode and haven't seen a blue screen since.

good deal, I would try out microsoft security essantials, it is free, seems to run good and doesn't have any hogging problems.

 

[Pruittx2]

I run Avast, and gave up on AVG a few years back,, haven't had a problem since. It is the best Free AntiVirus there, if it seems something bad, it will stop it from loading and give you and out first.

 

[Green Machine]

I run Avast, and gave up on AVG a few years back,, haven't had a problem since. It is the best Free AntiVirus there, if it seems something bad, it will stop it from loading and give you and out first.

Avast is pretty annoying at times though... Telling me my CoD4 game was a trojan lmao... Then another file which I can't remember what it was but neither were trojans. That is one main reason why I don't use anti-virus programs... that and my computer remains pretty clean anyways lol.